Frequently Asked Questions (FAQ)

1. Where are your products shipped from?
   Our trusted logistics partners guarantee quick and dependable delivery to every corner of the country.
   

2. How long does delivery take?
   Delivery times may vary depending on your location and the selected shipping method. Standard delivery typically takes between 7 and 15 business days. Tracking information will be provided as soon as your order has been shipped.
   

3. How can I track my order?
   Once your order has been shipped, you’ll receive a confirmation email with your tracking number and a link to follow your delivery in real time.
   

4. Which payment methods are accepted?
   We accept all major credit and debit card, and other secure payment methods. All transactions are encrypted and processed through verified payment gateways to ensure your information remains safe and protected.
   

5. Can I modify or cancel my order after placing it?
   To ensure fast processing, all orders are automatically forwarded to our fulfillment centers shortly after payment. Therefore, modifications or cancellations can only be made within 24 hours of placing your order.
   

6. What is your return policy?
   We accept returns within 14 days of delivery for items that meet our return requirements. Products must be unused, in their original packaging, and include proof of purchase. Please refer to our Refund Policy for full details.
   

7. What should I do if I receive a damaged or incorrect item?
   In the unlikely event that an item arrives damaged or incorrect, please contact our support team at support@resolveitt.com within 7 days of delivery. We’ll review your case and arrange a prompt and appropriate solution.
   

8. Are your products covered by a warranty?
   Yes. All of our products undergo strict quality control and are backed by our satisfaction guarantee. If any issue arises, our team will ensure a fair and timely resolution in line with our policies.
   

9. How can I contact Resolveitt’s customer service?
   Our support team is available to assist you via email at support@resolveitt.com. We aim to respond to all inquiries within 24–48 business hours.
   

At Resolveitt, customer satisfaction is our top priority. We are committed to providing clear, efficient, and reliable support for all our customers.

If you have any questions or concerns regarding your order, our products, or our policies, our support team is here to assist you. You can reach us by email at support@resolveitt.com.We aim to respond to all inquiries within 24 to 48 business hours.

For faster assistance, please include your full name, order number, and a brief description of your issue in your message.

Before contacting us, you may also find helpful information in our FAQ, Shipping Policy, or Refund Policy pages.

We value every customer and strive to resolve all issues promptly and professionally. Thank you for choosing Resolveitt.

At Resolveitt, we are committed to providing a reliable and transparent delivery experience for all our customers. This Shipping Policy outlines the terms and conditions related to the processing and shipment of your order.

Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. Once your order has been dispatched, you will receive a confirmation email with your tracking information.

Delivery Timeframes
Delivery times vary depending on your location and local postal services. Standard delivery typically takes between 7 and 15 business days after shipment. Please note that delays may occur due to customs inspections, high demand periods, or unforeseen logistical factors beyond our control.

Shipping Confirmation and Tracking
You will receive an email containing your tracking number once your order is shipped. Tracking information may take up to 48 hours to become active, depending on carrier processing times.

Shipping Fees
Shipping costs are calculated at checkout and may vary based on the destination and selected shipping method. Free shipping may be offered for qualifying orders, as indicated on the product or checkout page.

Customs, Duties, and Taxes
Resolveitt is not responsible for any customs fees, import taxes, or duties that may apply to your order. All applicable charges are determined by the destination country’s customs authorities and are the customer’s responsibility.

Delivery Issues
If your order does not arrive within the expected timeframe, please contact our support team at support@resolveitt.com.  We will assist you in tracking your shipment and ensuring a prompt resolution.

Incorrect Address or Failed Delivery
Please ensure that your shipping information is accurate at the time of purchase. Resolveitt is not responsible for orders undelivered due to incorrect or incomplete address details provided by the customer.

Contact Us
For any questions regarding shipping or delivery, you may contact our customer support team at support@resolveitt.com.