FAQ

Frequently Asked Questions (FAQ)

  1. Where are your products shipped from?
    Our trusted logistics partners guarantee quick and dependable delivery to every corner of the country.

  2. How long does delivery take?
    Delivery times may vary depending on your location and the selected shipping method. Standard delivery typically takes between 7 and 15 business days. Tracking information will be provided as soon as your order has been shipped.

  3. How can I track my order?
    Once your order has been shipped, you’ll receive a confirmation email with your tracking number and a link to follow your delivery in real time.

  4. Which payment methods are accepted?
    We accept all major credit and debit card, and other secure payment methods. All transactions are encrypted and processed through verified payment gateways to ensure your information remains safe and protected.

  5. Can I modify or cancel my order after placing it?
    To ensure fast processing, all orders are automatically forwarded to our fulfillment centers shortly after payment. Therefore, modifications or cancellations can only be made within 24 hours of placing your order.

  6. What is your return policy?
    We accept returns within 14 days of delivery for items that meet our return requirements. Products must be unused, in their original packaging, and include proof of purchase. Please refer to our Refund Policy for full details.

  7. What should I do if I receive a damaged or incorrect item?
    In the unlikely event that an item arrives damaged or incorrect, please contact our support team at support@resolveitt.com within 7 days of delivery. We’ll review your case and arrange a prompt and appropriate solution.

  8. Are your products covered by a warranty?
    Yes. All of our products undergo strict quality control and are backed by our satisfaction guarantee. If any issue arises, our team will ensure a fair and timely resolution in line with our policies.

  9. How can I contact Resolveitt’s customer service?
    Our support team is available to assist you via email at support@resolveitt.com. We aim to respond to all inquiries within 24–48 business hours.