Shipping Policy
At Resolveitt, we are committed to providing a reliable and transparent delivery experience for all our customers. This Shipping Policy outlines the terms and conditions related to the processing and shipment of your order.
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. Once your order has been dispatched, you will receive a confirmation email with your tracking information.
Delivery Timeframes
Delivery times vary depending on your location and local postal services. Standard delivery typically takes between 7 and 15 business days after shipment. Please note that delays may occur due to customs inspections, high demand periods, or unforeseen logistical factors beyond our control.
Shipping Confirmation and Tracking
You will receive an email containing your tracking number once your order is shipped. Tracking information may take up to 48 hours to become active, depending on carrier processing times.
Shipping Fees
Shipping costs are calculated at checkout and may vary based on the destination and selected shipping method. Free shipping may be offered for qualifying orders, as indicated on the product or checkout page.
Customs, Duties, and Taxes
Resolveitt is not responsible for any customs fees, import taxes, or duties that may apply to your order. All applicable charges are determined by the destination country’s customs authorities and are the customer’s responsibility.
Delivery Issues
If your order does not arrive within the expected timeframe, please contact our support team at support@resolveitt.com. We will assist you in tracking your shipment and ensuring a prompt resolution.
Incorrect Address or Failed Delivery
Please ensure that your shipping information is accurate at the time of purchase. Resolveitt is not responsible for orders undelivered due to incorrect or incomplete address details provided by the customer.
Contact Us
For any questions regarding shipping or delivery, you may contact our customer support team at support@resolveitt.com.